Loot AI — Terms of Service

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Last updated: August 3, 2026

These Terms of Service ("Terms") govern your access to and use of the Loot AI mobile application and related services (together, the "App" or "Service"). The App is provided by Brunology OÜ, a private limited company registered in Estonia, Saarvahtra pst 15, Tallinn, Harju county, 10915, Estonia, registry code 17205261 ("Brunology", "we", "us", or "our").

Please read these Terms carefully. By creating an account, installing, accessing, or using the App, you agree to be bound by these Terms. If you do not agree, do not install or use the App.

This document also serves, for users in Germany, as the provider information ("Impressum") required by § 5 of the German Digital Services Act (DDG). Our full contact and legal details are in Section 30 (Contact / Impressum).

1. Parties & Acceptance

1.1 The agreement is between you and Brunology OÜ. These Terms form a binding agreement between you (the "user", "you") and Brunology OÜ. They are concluded solely between you and Brunology — Apple Inc. ("Apple") and Google LLC ("Google") are not parties to these Terms and are not responsible for the App or its content (see Section 25).

1.2 Acceptance. You accept these Terms when you tap "Agree", create an account, or otherwise use the App. If you accept on behalf of an organisation, you represent that you have authority to bind it.

1.3 Eligibility and minimum age. You must be at least 16 years old (or the minimum age of digital consent in your country of residence, if higher) and legally able to enter into a contract. The App is not directed to children under that age, and we do not knowingly create accounts for them. If we learn that an underage user has created an account, we will disable it and delete the associated personal data without undue delay. A parent or guardian who believes their child has used the App may contact us at lootai-support@brunology.tech to request deletion.

1.4 Changes and continued use. We may update these Terms as described in Section 26. Where changes are material, we will give you reasonable advance notice (for example, by email to the address on file or by an in-app notice). Changes take effect as described in Section 26, including the limits on deemed acceptance set out there. If you do not agree to an update, you must stop using the App and may delete your account.

2. Service Description

2.1 What Loot AI does. Loot AI is a tool that helps you assess secondhand ("thrift") items for resale. In plain language, the App lets you:

• Scan an item — point your phone camera at a secondhand item and capture a photo (plus an optional close-up of the brand or size label). The photo(s) are uploaded to our backend.
• Identify the item — an AI vision model analyses the photo(s) to estimate the item's brand, category, model or variant where discernible, and condition.
• Value the item — our backend retrieves live eBay listings (active, for-sale listings — asking prices, not confirmed sales) for comparable items through eBay's official API, filters them for relevance, and computes outlier-trimmed statistics: a typical asking range and a median.
• See the data — the App shows the identification, the price statistics, a confidence indicator, and the comparable listings themselves, which you can open and browse. The App deliberately does not tell you whether to buy: there is no automated buy/skip recommendation, and the purchasing decision is entirely yours.

2.2 Estimates, not promises. The valuation statistics and confidence indicator are automated estimates derived from third-party marketplace data at a point in time. They are not financial advice and are not a guarantee of any resale value or profit. This is explained in detail in Sections 9, 10, and 12, which govern over any more general description here.

2.3 Availability. The App is available on Apple iOS and Android at launch. Some features require an active subscription (see Sections 5 and 6). Availability of the Service and of any individual feature is subject to Section 13 (Service Availability, Changes & Discontinuance).

3. License Grant & Scope

3.1 Licence. Subject to your compliance with these Terms, Brunology grants you a limited, personal, non-exclusive, non-transferable, non-sublicensable, revocable licence to install and use the App for your own personal or internal business use on an Apple-branded device or Android device that you own or control, in accordance with the Usage Rules of the Apple Media Services Terms and Conditions (for App Store installs) and the Google Play Terms of Service (for Google Play installs). The App is licensed to you, not sold.

3.2 Restrictions. You must not, and must not permit anyone else to: copy (except as expressly permitted), modify, distribute, sell, rent, lease, sublicense, or redistribute the App; reverse engineer, decompile, or disassemble the App or attempt to derive its source code or valuation algorithms, except to the extent this restriction is prohibited by applicable law; remove or alter any proprietary notices; or use the App in any way not expressly permitted by these Terms.

3.3 Reservation. All rights not expressly granted to you are reserved by Brunology and its licensors.

4. User Accounts & Authentication

4.1 Sign-in methods. You create a Loot AI account using "Sign in with Apple" or "Sign in with Google". These are the only authentication methods. We do not receive your Apple or Google password.

4.2 Data we receive. When you authenticate, you authorise Brunology to receive your name, your email address (or the Apple-generated private relay email), and a provider-assigned user identifier, solely to create and maintain your account. Your use of Sign in with Apple is also governed by Apple's terms; your use of Sign in with Google is also governed by Google's terms.

4.3 Relay email. If you use Apple's private relay email, communications we send to that address are subject to Apple's mail relay service. If you disable relay forwarding, we may be unable to reach you by email. For this reason, account deletion is always available in-app and does not depend on email, and legally effective notices may also be delivered in-app (see Section 27).

4.4 Your responsibility. You are responsible for maintaining the security of the device and the Apple/Google account you use to sign in, and for all activity under your Loot AI account. Notify us promptly of any unauthorised use.

4.5 Account deletion. You may delete your Loot AI account at any time from within the App under Profile → Delete account. Deletion permanently removes your profile, scan history, and associated data from our systems — including your subscription-event log and any creator attribution — subject only to retention required by law. (Payment and accounting records are held by Apple or Google as merchant of record.) Deactivating or disabling an account is not the same as deletion. If you signed in with Apple, we revoke your Sign in with Apple tokens via Apple's REST API upon deletion. We complete deletion without undue delay and in any event within 30 days of your request. Account deletion is also your GDPR Article 17 right to erasure (see Section 18).

5. Subscription, Payments & Cancellation

5.1 Subscription. Full access to the App's features — the real AI identification, the real market valuation with its comparable listings, and scan history with cross-device sync — requires an active Loot AI Premium subscription. Premium is offered as an auto-renewing subscription sold as an in-app purchase.

5.2 Trial-forward offer. Premium may be offered with a free trial (currently a 3-day free trial on the yearly plan; other plans may carry no trial) followed by an auto-renewing paid subscription. The exact trial length, price, and billing period are displayed to you on the purchase screen before you subscribe. You will not be charged during the trial. Unless you cancel, your subscription automatically converts to a paid subscription and renews at the stated price at the end of the trial.

5.3 Merchant of record; how billing works. Subscriptions are currently sold and billed through the Apple App Store (for iOS) or Google Play (for Android), which act as the merchant of record for the payment transaction. Apple or Google process all payments — Brunology never receives, sees, or stores your payment card details. Payment is charged to your Apple ID or Google Play account upon confirmation of purchase.

5.4 Taxes. Prices shown on the purchase screen are the prices you pay. Any applicable VAT or other sales taxes are handled and displayed by Apple or Google as merchant of record for your jurisdiction and are included in or added to the displayed price as required by law.

5.5 Auto-renewal. Your subscription automatically renews for successive periods at the price stated at purchase, unless you cancel:

• Apple: at least 24 hours before the end of the current period (your account is charged within 24 hours prior to the end of the period); or
• Google: before the end of the current period.

5.6 How to cancel. You can manage or cancel your subscription at any time:

• iOS: in your device Settings → Apple ID → Subscriptions;
• Android: at play.google.com/store/account/subscriptions or in the Google Play app.

Because Apple and Google are the merchants of record, cancellation is always available directly through these store subscription settings, at any time and without a notice period. Cancellation takes effect at the end of the current billing period; you keep access until then.

5.7 Refunds. Because Apple and Google are the merchant of record, refunds and billing disputes for the payment are handled by Apple or Google under their policies (Apple: reportaproblem.apple.com; Google: Google Play support), except where mandatory law provides otherwise. We do not separately process payment refunds. Your statutory consumer rights regarding the quality of the digital service itself remain against us (see Sections 18 and 21).

5.8 Price changes. We may change subscription prices. Changes apply to future billing periods and will be notified to you in advance as required by the App Store / Google Play and by applicable law. If you do not accept a price change, you may cancel before it takes effect.

5.9 Paywall and entitlement management. Our paywall screens and subscription entitlement state are managed using a third-party paywall and entitlement-management service. That provider is not a payment processor and does not handle your payment — Apple or Google execute the payment. The pre-purchase disclosures (price, billing period, trial length, renewal, and cancellation terms) are presented to you on the purchase screen before you buy.

6. Free-Tier Experience & Limitations

6.1 What the free tier shows. If you do not have an active subscription, your first scan is a complimentary full scan: the App performs the same AI identification and market valuation as for subscribers and shows the result with the identified item visible and the valuation values frosted ("blurred") until you subscribe. Further scans require an active Premium subscription: tapping scan then presents the subscription offer. If the complimentary scan cannot be completed (for example, offline), the App may instead show an on-device illustrative preview with generic labels and a frosted preview result; no valuation is performed for such previews.

6.2 Previews are illustrations, not results. Apart from the complimentary first scan, the free-tier preview is an illustration of how the App works — it is not a real AI identification, a real market valuation, or a real confidence indicator. Seeing the actual AI identification, market valuation, and comparable-listings data requires an active Premium subscription. We present this distinction clearly in the App so that you are not misled about what you receive before subscribing.

6.3 No guarantee of a continued free tier. The free preview is offered at our discretion. We may modify, limit, or withdraw the free tier (or any part of it) at any time without it being a breach of these Terms, subject to Section 13. The free tier carries no service-level commitment.

7. Acceptable Use / Prohibited Conduct

You agree not to:

• use the App through any automated or programmatic means, or access any App API other than through the App's intended interface;
• reverse engineer, scrape, harvest, or extract our valuation data, statistics, or confidence indicators for redistribution, resale, or to build a competing dataset or product;
• upload images that are not photographs of a physical item you are assessing — in particular, never upload child sexual abuse material, content that infringes others' rights, or personal data of third parties that is not merely incidental to the item;
• submit false or misleading item information in an attempt to manipulate valuations;
• use the App for or in furtherance of money laundering, fraud, or any unlawful purpose, or to circumvent the rules of eBay or any other marketplace;
• engage in seller arbitrage (e.g. automatically repricing listings in response to prices on other sites) or any use that would violate eBay's API License Agreement or User Agreement;
• interfere with, disrupt, or impose an unreasonable load on the App or its infrastructure, or attempt to gain unauthorised access to any account or system.

Violation of this Section is a material breach and may result in suspension or termination of your account (Section 20).

8. User Content & Uploaded Images

8.1 You own your content. You retain all ownership rights in the item photos and other content you upload ("User Content").

8.2 Licence to operate the Service. By uploading User Content, you grant Brunology a limited, non-exclusive, revocable, royalty-free licence to process, transmit, and store that content solely to provide the scan and valuation service to you — including transmitting your photo(s) to our AI vision provider for item identification (see Section 9 and Section 19).

8.3 No biometric use; no model training. Your images are not used for biometric identification or facial recognition, and are not used to train AI models. If we ever introduce any optional use of your content to improve our models, we will request your separate, explicit, opt-in consent first, and you will be free to decline.

8.4 Retention. Uploaded images are processed in transit and in memory to produce your result and are not stored on our servers; your scan history keeps only the derived result. Any transient copies at our AI vision provider are deleted within 30 days at most. Details are set out in our Privacy Policy.

8.5 Your responsibility. You represent that you have the right to upload your User Content and that it does not infringe any third party's rights or any law.

9. Automated Decision-Making & AI Transparency

9.1 Automated processing. The item identification and the price valuation are produced by automated processing, without human review of your individual scan.

9.2 The logic, in plain language. The automated processing works as follows: (a) an AI vision model identifies the item's brand, category, model or variant where discernible, and condition from your uploaded photo(s); (b) our backend retrieves live eBay listings (asking prices of items currently for sale) for comparable items through eBay's official API; (c) it filters those listings for relevance to your item; and (d) it computes outlier-trimmed statistics — a typical asking range and a median. A confidence indicator is shown alongside each result to reflect data availability and match quality. The App does not compute a buy/skip recommendation.

9.3 Significance — no legal or similarly significant effect. These outputs are estimates to assist your own purchasing decision. They are not binding, are not financial advice, and do not produce a legal effect or a similarly significant effect on you within the meaning of Article 22(1) GDPR. You retain full discretion and may disregard them.

9.4 Your safeguards. Even though Article 22(1) is not engaged, we provide these safeguards as good practice and to meet our transparency duties under GDPR Articles 13–14: you may contact us at lootai-support@brunology.tech to (a) ask how a specific result was produced, (b) express your point of view, or (c) request human review of, or contest, any automated output.

9.5 EU AI Act transparency. The item identification and valuation features are powered by an AI system. In anticipation of the transparency obligations under Article 50 of the EU Artificial Intelligence Act (which apply from 2 August 2026), and as good practice from launch, we inform you that these outputs are AI-generated. The AI system is not designed or used for biometric identification, emotion recognition, or any high-risk purpose as defined in the EU AI Act. You are informed of the AI interaction at first use, with this clause as backup.

10. Valuations Are Estimates — Not Financial or Investment Advice

10.1 No financial advice. The valuations, asking-price ranges, medians, and confidence indicators generated by Loot AI (together, "Estimates") are automated outputs derived from third-party marketplace data and AI-assisted item identification. They are provided for general informational purposes only. They do not constitute financial, investment, trading, tax, legal, or any other professional advice. Brunology is not a licensed financial adviser, broker, or regulated investment firm, holds no financial-services licence, and nothing in the App is a recommendation to buy, hold, or sell any item for profit.

10.2 Estimates are not guarantees. Estimates are approximations based on publicly available secondhand-market data at a specific point in time. Asking prices are what sellers are currently requesting — they are not confirmed sales and do not guarantee any realised resale price. Actual resale prices, demand, platform fees, shipping costs, item condition grading, and buyer behaviour can differ materially. Misidentification by the AI vision model (e.g. wrong model or wrong condition grade) flows into the valuation and can make it inaccurate. We make no warranty as to the accuracy, completeness, timeliness, or fitness for any purpose of any Estimate, and neither we nor our data providers guarantee any outcome.

10.3 You bear the risk. You are solely responsible for any purchasing, pricing, or resale decision you make, in whole or in part, on the basis of an Estimate. You should do your own independent research. The App is a decision-support tool, not a decision-maker — it deliberately issues no buy or skip recommendation — and the confidence indicator signals data availability and match quality only: it is not a statistical confidence interval and not a guarantee of accuracy or profit.

11. No Marketplace Features — Reselling Is Your Responsibility

11.1 The App does not list, sell, or transact. Loot AI is an evaluation tool only. The App does not create, draft, publish, submit, or manage marketplace listings, does not connect to your eBay or other marketplace accounts, and does not buy, bid, sell, or transact on your behalf in any way. Comparable listings shown in the App are links to third-party marketplace pages that open outside our control; what you do there is between you and that marketplace.

11.2 You are the seller. If you choose to resell an item — with or without having evaluated it in the App — you act as the seller. You are solely responsible for your listings and sales and for complying with the applicable marketplace's terms (including eBay's User Agreement and Seller Policies) and all applicable laws.

11.3 Tool, not a party to the sale. Brunology is a tool provider and is not a seller, broker, agent, or party to any transaction between you and any buyer or seller on eBay or any other marketplace, and accepts no liability arising from your purchases, listings, or sales.

12. Data Sources — Scope & Limitations

12.1 One source. Valuations are based exclusively on live eBay listings — active, for-sale listings retrieved through eBay's official Browse API. No other marketplaces are used.

12.2 Asking prices, not confirmed sales. Active-listing data reflects the asking prices set by eBay sellers for items currently offered for sale. An asking price has not been confirmed as a completed sale and should not be treated as evidence of an actual market transaction value.

12.3 Point-in-time. Active-listing data reflects the market at the time the data was retrieved. Listings appear, change price, and disappear continuously; the data may not reflect current market conditions at the moment you act on it, and it does not predict future sale prices.

12.4 Cached and refreshed. We retrieve listing data through eBay's official API, normalise it into our own derived dataset, and cache it for a short period (no more than six hours) before refreshing. Valuations reflect market conditions at the time of the last data refresh, which may differ from current prices. We make no representation as to the accuracy or completeness of third-party marketplace data and are not affiliated with, endorsed by, or a partner of eBay.

13. Service Availability, Changes & Discontinuance

13.1 No uptime guarantee. The App is provided without any uptime or service-level guarantee. We aim to keep it available but do not promise that it will be uninterrupted or error-free.

13.2 Right to change or discontinue. We may, at our discretion and as our business and the third-party services we depend on evolve, add, modify, suspend, limit, or discontinue the App or any feature (including, without limitation, the free tier or support for a particular operating system, marketplace region, or country), in whole or in part, at any time. Where a change is material and adverse to paying subscribers, we will give reasonable advance notice and, where required by law, an appropriate remedy (such as cancellation and a pro-rata refund of any pre-paid period via the applicable store).

13.3 Dependency on third parties. App functionality depends on third-party platforms, APIs, and data sources (including Apple, Google, eBay, our hosting providers, and our AI vision provider). Changes to, or unavailability of, those services may affect or interrupt the App, and we are not responsible for such third-party changes (see also Sections 16 and 22).

14. Permissions (Camera, Photos & Notifications)

14.1 Camera and photo library. Scanning requires access to your device camera, and optionally your photo library if you choose to scan from an existing photo. You grant these permissions through your operating system, and you can change or revoke them at any time in your device settings. Without camera or photo access, the core scan feature will not function.

14.2 Notifications. If you enable notifications, the App schedules local, on-device reminders (for example, a reminder before your free trial ends). These are generated on your device; no push token or notification data is sent to us or to any server. If we ever introduce server-sent notifications (for example, marketing or promotional messages), they will be sent only with your opt-in where required, you will be able to opt out at any time in your device or in-app settings, and we will update these Terms and the Privacy Policy first. Declining notifications does not affect core functionality.

15. Feedback

If you send us feedback, suggestions, or reports (including reports of AI mis-identification), you grant Brunology a perpetual, irrevocable, worldwide, royalty-free licence to use that feedback to operate and improve the Service, without obligation or compensation to you. Feedback is provided voluntarily and is not confidential. This does not grant us any rights in your underlying User Content beyond Section 8.

16. Force Majeure

Brunology is not liable for any failure or delay in performance caused by events beyond its reasonable control, including acts of God, natural disasters, war, terrorism, civil unrest, labour disputes, power or internet failures, governmental actions, or the failure, outage, suspension, rate-limiting, or material change of any third-party service or API on which the App depends (including Apple, Google, eBay, hosting, payment/entitlement, or AI vision providers). This Section does not limit any mandatory consumer rights.

17. Intellectual Property

17.1 Our IP. All App code, user interface, valuation and scoring algorithms, models we develop, branding, and content (excluding User Content and third-party marketplace data) are owned by or licensed to Brunology and are protected by intellectual-property laws. The "Loot AI" name and branding belong to Brunology.

17.2 Third-party marks. "eBay", "Apple", "Google", and other third-party names and marks belong to their respective owners. Their appearance in the App does not imply affiliation or endorsement.

17.3 IP infringement claims. In the event of any third-party claim that the App, or your possession and use of it, infringes that third party's intellectual-property rights, Brunology — not Apple or Google — is solely responsible for the investigation, defence, settlement, and discharge of any such claim.

18. Data Protection (GDPR / EEA) and Your Privacy Rights

18.1 Controller. Brunology OÜ (details in Section 30) is the data controller for personal data processed through the App. Our processing is described in detail in our Privacy Policy, which forms part of your relationship with us.

18.2 Personal data we process. We process: account data (your name, email or Apple relay email, and provider user ID); uploaded item images; scan inputs and results (identified item, valuation, and history); device, usage, and diagnostic data; and subscription/entitlement status. Images are not used for biometric identification.

18.3 Legal bases. We rely on performance of a contract (Art. 6(1)(b)) to provide the Service you request; legitimate interests (Art. 6(1)(f)) for security, abuse prevention, and improving the Service; consent (Art. 6(1)(a)) where required (e.g. marketing email or any future model-training opt-in); and legal obligation (Art. 6(1)(c)) where applicable.

18.4 Your GDPR rights. You have the right to access, rectification, erasure ("right to be forgotten"), restriction, portability, and objection, and the right not to be subject to a decision based solely on automated processing producing legal or similarly significant effects (see Section 9, where we explain this is not engaged). You may exercise these rights by contacting lootai-support@brunology.tech, or, for erasure, by deleting your account in-app (Section 4.5). You may also lodge a complaint with a supervisory authority — in Estonia, the Estonian Data Protection Inspectorate (Andmekaitse Inspektsioon); in Germany, your state data-protection authority.

18.5 International transfers. Brunology is established in Estonia (EEA). Some subprocessors are located outside the EEA (including in the United States). Where personal data is transferred outside the EEA, we rely on the European Commission's Standard Contractual Clauses (Commission Decision 2021/914) and/or other approved transfer mechanisms (such as EU–U.S. Data Privacy Framework certification, where the provider is certified), supported by transfer-impact assessments. The subprocessor list and the transfer mechanism applicable to each provider are in Section 19 and the Privacy Policy.

18.6 Device access (TDDDG § 25). The App stores or reads information on your device only where strictly necessary to provide the Service you request, including operating the paywall and receiving crash and error reports to keep the App stable. We also use first-party, EU-hosted product analytics to understand and improve the App, on the basis of our legitimate interest; we do not use advertising identifiers, we do not collect your IP address for analytics, and you can turn analytics off at any time in Settings under Privacy. See the Privacy Policy for details and legal bases.

18.7 California / U.S. residents (CCPA/CPRA). If you are a California resident, you have the right to know what personal information we collect and how we use and disclose it, to access and delete it, to correct it, and to opt out of any "sale" or "sharing" of personal information and to limit use of sensitive personal information. We do not sell your personal information, and we do not share it for cross-context behavioural advertising. You will not be discriminated against for exercising these rights. To exercise them, contact lootai-support@brunology.tech. Other U.S. state privacy laws may give you similar rights; we honour them where applicable.

19. Subprocessors

We use the following third-party providers ("subprocessors") to operate the Service. Transfers to non-EEA processors are governed by the EU Standard Contractual Clauses and/or, where the provider is certified, the EU–U.S. Data Privacy Framework, supported by transfer-impact assessments. The current list is maintained in our Privacy Policy.

Note on eBay as a data source. For the valuation read-path, we fetch publicly available listing data from eBay through its official API; we do not share your personal data with eBay for valuation. The search attributes we send (item keywords such as brand and model) contain no personal data. If you open a comparable listing from the App, you leave the App and interact with eBay directly under eBay's own terms.

You may request the current subprocessor list and applicable transfer mechanisms at lootai-support@brunology.tech.

20. Termination

20.1 By you. You may stop using the App and delete your account at any time (Section 4.5).

20.2 By us. We may suspend or terminate your access if you materially breach these Terms (including Section 7), if required by law, or if necessary to protect the Service or other users. Where practicable and lawful, we will give notice.

20.3 Effect. On termination, the licence in Section 3 ends and you must stop using the App. Sections that by their nature should survive (including Sections 10, 11, 15, 16, 17, 18, 21, 22, 23, 24, and 27) survive termination. Subscription refunds, if any, are handled per Apple/Google policy (Section 5). Data deletion on account closure is handled as described in Section 4.5 and the Privacy Policy.

21. EU Consumer Rights, Right of Withdrawal & Cancellation

21.1 Right of withdrawal. If you are a consumer in the EU/EEA, you have the right to withdraw from the subscription contract within 14 days without giving a reason. The period starts when the contract is concluded — including at the start of any free trial. To withdraw, inform us by a clear statement (e.g. an email to lootai-support@brunology.tech).

21.2 Immediate access and loss of withdrawal right. If you ask us to begin providing the digital service before the 14-day period expires (for example, by starting your trial or subscription), you expressly request immediate performance and acknowledge that you lose your right of withdrawal once the service has been fully performed, and that for the part already provided you may owe a proportionate amount. This express request and acknowledgement are given in the in-app purchase flow. The App Store / Google Play purchase receipt, delivered to you by Apple or Google as merchant of record, serves as the durable-medium confirmation of the contract.

21.3 How to withdraw and refunds. You may withdraw by any clear statement to us — most simply an email to lootai-support@brunology.tech. We will confirm receipt of your withdrawal on a durable medium (email reply) without undue delay. Because Apple or Google is the merchant of record for in-app purchases (Section 5.7), any withdrawal-related refund is processed through their refund mechanisms (Apple: reportaproblem.apple.com; Google: the Google Play refund process); we will assist you where needed.

21.4 Cancellation. Separately from withdrawal, you can cancel auto-renewal at any time via your App Store / Google Play subscription settings (Section 5.6).

21.5 Pre-contract and confirmation information. The key contract information — price, billing cycle, trial terms, renewal, and cancellation method — is presented to you on the in-app purchase screen before you buy and is set out in these Terms and on the store product page. The durable-medium purchase confirmation (receipt) is provided by Apple or Google as merchant of record. On request, we will additionally send you the key contract information by email.

21.6 Alternative dispute resolution. You may submit a complaint to the Estonian Consumer Disputes Committee (Tarbijavaidluste komisjon). Note that the EU Online Dispute Resolution platform was discontinued in 2025. Contact details for national dispute-resolution bodies are available from your national consumer-protection authority. We are not obliged, and do not commit, to participate in proceedings before a consumer dispute-resolution body.

22. Limitation of Liability

22.1 Cap. To the maximum extent permitted by applicable law, Brunology's total aggregate liability to you for all claims arising under or in connection with these Terms or the App shall not exceed the greater of (a) the total subscription fees you paid to Brunology in the twelve (12) months before the claim arose, or (b) €50.

22.2 Excluded damages. To the maximum extent permitted by law, Brunology shall not be liable for any indirect, incidental, consequential, special, or punitive damages, or for any loss of profit, loss on resale, loss of revenue, or loss of data, arising from (a) reliance on any Estimate, (b) any discrepancy between an Estimate and actual market prices, (c) any purchasing or reselling decision made using the App, or (d) inaccurate item identification by the AI vision model.

22.3 Mandatory-law carve-out. Nothing in these Terms excludes or limits Brunology's liability for death or personal injury caused by negligence, for fraud or fraudulent misrepresentation, for intent or gross negligence, for breach of an essential contractual obligation (Kardinalpflicht — an obligation whose fulfilment makes the proper performance of the contract possible in the first place and on whose fulfilment you may regularly rely) even where caused by simple negligence — in which case liability is limited to the foreseeable damage typical for this type of contract — or for any other liability that cannot be excluded or limited under the mandatory laws applicable to you (including mandatory German consumer-protection law and §§ 307–309 BGB). Where mandatory law applies, the caps and exclusions above apply only to the extent permitted by that law, and the remainder of this Section remains in force to the maximum permissible extent.

23. User Indemnification

To the maximum extent permitted by applicable law, you agree to indemnify and hold harmless Brunology and its officers and contractors from and against any third-party claims, losses, liabilities, and reasonable costs (including reasonable legal fees) arising out of or related to: (a) your eBay or other marketplace listings and sales, including any item you resell after evaluating it with the App; (b) your violation of any marketplace's rules (including eBay's terms); (c) your User Content or your breach of the representations in Section 8; (d) your unlawful use of the App or breach of Section 7; or (e) your breach of these Terms. This Section applies only to the extent you act in a commercial or professional capacity (for example, commercial reselling); it does not apply to you as a consumer. It also does not apply to the extent a claim arises from Brunology's own breach or wrongdoing, and nothing in it limits your mandatory rights as a consumer.

24. Disclaimer of Warranties & Data Security

24.1 As-is. To the maximum extent permitted by applicable law, the App is provided "as is" and "as available", with all faults and without warranty of any kind. Brunology and its licensors and suppliers disclaim all warranties, express or implied, including merchantability, fitness for a particular purpose, title, and non-infringement, and any warranty arising from course of dealing or usage of trade.

24.2 No guarantee of uninterrupted or error-free operation. Without limiting the above, we do not warrant that the App will be uninterrupted, secure, or error-free, that any Estimate is accurate, or that defects will be corrected.

24.3 Security measures (GDPR Art. 32). We do, however, implement and maintain reasonable technical and organisational security measures appropriate to the risk — including encryption in transit, access controls, and use of reputable infrastructure providers — to protect personal data against unauthorised access, loss, or disclosure. No system is perfectly secure, and we cannot guarantee absolute security.

24.4 Breach notification. In the event of a personal-data breach likely to result in a risk to your rights and freedoms, we will notify the competent supervisory authority and, where required, affected users in accordance with GDPR Articles 33–34 and applicable law.

24.5 Mandatory rights preserved. Nothing in this Section excludes or limits warranties or rights that cannot be excluded or limited under mandatory law applicable to you as a consumer, including statutory rights of conformity under EU and German law. See Sections 18 and 21.

25. Apple & Google Minimum Terms

25.1 You acknowledge and agree that:

• (a) these Terms are concluded solely between you and Brunology, and not with Apple or Google;
• (b) Apple and Google are not responsible for the App or its content;
• (c) Apple and Apple's subsidiaries are third-party beneficiaries of these Terms and, upon your acceptance, Apple has the right to enforce these Terms against you as a third-party beneficiary;
• (d) if the App fails to conform to any applicable warranty, you may notify Apple, and Apple may refund the purchase price (App Store only); to the maximum extent permitted by law, Apple has no other warranty obligation with respect to the App;
• (e) Apple and Google have no obligation to furnish any maintenance or support services for the App, or to handle any claim relating to it; and
• (f) Brunology, not Apple or Google, is solely responsible for the App and for addressing any claims relating to it (including product-liability claims, claims that the App fails to conform to legal or regulatory requirements, and consumer-protection claims) — direct such claims to Brunology at lootai-support@brunology.tech.

25.2 Third-party terms compliance. When using the App you must comply with applicable third-party terms, including the Apple Media Services Terms and Conditions, the Google Play Terms of Service, and — when you open or act on eBay listings — the eBay User Agreement.

25.3 AI data-sharing disclosure (App Store Guideline 5.1.2(i)). When you submit a scan, the photo(s) and related metadata you provide are transmitted to a third-party AI vision model provider, via its API, solely to identify the item. By submitting a scan, you consent to this transmission. We do not send your name, email, or financial data to the AI provider. The AI provider processes your image under its own terms; see our Privacy Policy and Section 19 for the current subprocessor list and transfer mechanisms.

25.4 Export compliance. You represent and warrant that (a) you are not located in a country subject to a U.S. Government embargo or designated as a "terrorist-supporting" country, and (b) you are not listed on any U.S. Government list of prohibited or restricted parties.

26. Changes to These Terms

26.1 We may modify these Terms from time to time. For material changes, we will provide reasonable advance notice — for example, by email to the address on file, by an in-app notice, or by other appropriate means — and, where feasible, at least 30 days before the changes take effect.

26.2 The "Last updated" date at the top reflects the current version. For material changes, the notice under Section 26.1 will expressly state that not objecting within the notice period counts as acceptance; if you object or do not agree, you may stop using the App, delete your account, and terminate free of charge before the effective date. Deemed acceptance does not extend to changes that would alter the essential balance of the contract (in particular the nature of the core Service or your price); such changes take effect only with your express agreement (for price changes, Section 5.8 and the App Store / Google Play flows apply). This Section does not override any mandatory consumer rights regarding contract changes.

27. Notices & Communications

27.1 Notices to you. We may give you legally effective notices by in-app message or notification, by email to the address associated with your account, or by posting within the App. Because Apple's private relay email may be disabled by you (Section 4.3), an in-app notice is deemed validly delivered to you whether or not email reaches you. It is your responsibility to keep your contact details current and to check in-app notices.

27.2 Notices to us. You may give us notice at lootai-support@brunology.tech or at the postal address in Section 30.

27.3 Language. These Terms are provided in English. Where we provide a translation, the English version governs to the extent permitted by law; this does not deprive consumers of protections afforded in their own language under mandatory local law.

28. Severability, Assignment & Entire Agreement

28.1 Severability. If any provision of these Terms is held invalid or unenforceable, that provision will be enforced to the maximum permissible extent and the remaining provisions will remain in full force.

28.2 Entire agreement. These Terms, together with our Privacy Policy and any purchase-screen disclosures, constitute the entire agreement between you and Brunology regarding the App and supersede any prior agreements on that subject. No failure to enforce any provision is a waiver of it.

28.3 Assignment. You may not assign these Terms without our consent. We may assign them in connection with a merger, acquisition, or sale of assets, subject to your statutory rights.

29. Governing Law & Dispute Resolution

29.1 Governing law. These Terms are governed by the laws of the Republic of Estonia, without regard to conflict-of-laws rules.

29.2 Mandatory consumer protection preserved. If you are a consumer habitually resident in another EU/EEA member state (including Germany), you also benefit from any mandatory consumer-protection provisions of the law of your country of residence that cannot be excluded by contract (Rome I Regulation, Art. 6(2)). Nothing in these Terms deprives you of those protections, and where they provide greater protection, they apply.

29.3 Jurisdiction. For disputes with consumers, the courts of the EU member state where you are habitually resident have jurisdiction (Brussels I Recast, Arts. 17–19); you may also bring proceedings in the Estonian courts. We may bring proceedings against a consumer only in the courts of the member state where you are habitually resident. The Estonian Consumer Disputes Committee and the competent national dispute-resolution bodies remain available (Section 21.6).

30. Contact / Impressum

Brunology OÜ (osaühing — private limited company under Estonian law)
Saarvahtra pst 15
Tallinn, Harju county, 10915
Estonia
Registered in the Estonian Commercial Register (e-äriregister), registry code (registrikood): 17205261
Not VAT-registered (no VAT identification number held).

Email: lootai-support@brunology.tech
Support / contact: lootai-support@brunology.tech

This Section serves as the provider information ("Impressum") required under § 5 of the German Digital Services Act (DDG) and is directly accessible within the App from the main menu or settings.

Loot AI is a tool that provides automated estimates from publicly available secondhand-marketplace data. It is not a financial adviser, a marketplace, or a party to any sale. Estimates are not guarantees. You are responsible for your own buying and selling decisions.